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Mission, vision and values

Quality policy

Mission

Promote research, teaching and quality of care in the field of heart disease, especially those that can cause arrhythmias and sudden death.

Vision

Maintain excellence, innovation and professionalism to guarantee both the constant improvement of our diagnostic tools and that our tests are performed under clinical justification, with reliability and confidence in the results.

Values

In order to maintain quality, keep up to date with advances in the field, and provide the best possible service for customers and users, it is essential to be able to manage specialized tests for rare family diseases from a center that combines diagnosis with research in the same field.

Maintain excellence:
A reference center specializing in an area must maintain intensity and expertise. We need to keep up with new developments, such as new genes associated with sudden death, and new techniques, such as the detection of structural variants.

Ensure that the test is performed under a clinical justification:
Theactivity of the laboratory begins with the contact of interested doctors, who have carried out a clinical assessment and who in the clinical context consider that the genetic diagnosis may be useful to them. Genetic testing is not a tool that replaces clinical assessment, but complements it. As a center of reference, we must encourage the proper use of genetics.

Reliability and confidence in the results:
To maintain the quality of the genetic results, we confirm the variants found with a second technology and perform internal and external evaluations of our processes and our technologies to verify that they continue with the highest level of reliability. We guarantee compliance with all legal and regulatory requirements.

Development for the improvement of our diagnostic tools:
we develop new panels, our own database of genetic variants and a database of publications, which are essential in assessing the pathogenicity of a genetic variant.

Innovation:
we work on the continuous improvement of diagnostic services, on the development of new computer tools, as well as on our internal processes to apply innovation as a normal form of our daily activities.

Professionalism and commitment:
we encourage the training, awareness and motivation of our staff, as well as participation through teamwork and the provision of suggestions.